kollabic is an online service. We don't ship physical products.
What brands receive
- Access to the campaign dashboard as soon as payment is confirmed, usually within a few seconds.
- An invoice in Billing, plus a payment receipt by email.
- Creator content, delivered as links to the published posts (and raw files where the creator provides them), in the campaign page and the Content library.
Timelines
Content is delivered within the dates set in each campaign. If a creator misses the deadline, our refund policy applies.
Product seeding
Where a campaign needs creators to receive a product, the brand ships it directly to the creator. kollabic isn't responsible for that delivery.
Questions
Email our contact page.